Safety Protocols


Commitment to Your Health & Safety

Your health and safety are always a priority for us. Vaccinations have reduced the need for many of the COVID-19 protocols that were formerly in place: face masks, social distancing, and travel restrictions. In many cities and states, these rules have been fully lifted.

As HMP Global moves forward with a return to in-person events, we continue to closely monitor the guidance released by the Centers for Disease Control and Prevention (CDC), along with state and local governments to comply with current guidelines and ensure that we provide an environment that is as safe as possible for our participants and staff. 


As part of Marriott International's family of brands, the Sheraton Denver Downtown Hotel has implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. Visit their website for full details.

Health and Safety FAQs

What is NCAD West's mask policy?

Attendees who have been or will be fully vaccinated for COVID-19 as of July 23, 2021 may choose whether or not to wear face masks. (Note, fully vaccinated includes those vaccinated two (2) weeks following the final dose of any of the FDA approved vaccines). All attendees who will not be fully vaccinated are to wear a face mask to all portions of NCAD West 2021 in accordance with the latest CDC guidance.  For those unvaccinated, masks may be removed when eating or drinking. If you do not wish to dine in public areas, room service is available upon request.

How will meeting rooms be set up?

Attendees can expect general classroom seating at distances to accommodate attendee comfort levels with increased cleaning protocols. Ample hand sanitizer stations will be available; please wash your hands often, cover your cough or sneeze with a tissue or elbow, and stay home if you are sick.  

What is the housekeeping policy?

Housekeeping is available upon request. Your room will not be entered unless requested.

Will sessions be available on-demand?

NCAD West is offering the Maximum Credit Package which offers access to sessions on-demand after the conference concludes. You are welcome to take advantage of this opportunity if you are unable to travel. 


If you have any questions, please contact our Registration Department at or by calling 844.730.4051.